Lyra is a voice AI assistant built to handle inbound calls for service businesses and professional teams. It answers calls, asks the right questions, confirms details, and routes the outcome to your preferred workflow—booking requests, lead intake, FAQs, or escalation to a live person.
Lyra is designed for reliability and operational clarity: each call produces a disposition (e.g., booked, lead captured, needs follow-up), plus transcripts/summaries for QA. Teams can configure business hours, after-hours behavior, escalation rules, and message tone. Integrations via webhooks/CRM/calendar connectors allow Lyra to slot into existing systems without forcing a platform switch.
Ideal for organizations that want fewer missed calls, faster response times, and a consistent customer experience—without increasing staff load.
What's Included
Small teams miss inbound calls, especially after-hours. Manual intake is inconsistent, leads get lost, and callers hang up when they can’t quickly book or get answers—hurting conversion and customer experience.
Always-On Voice Intake With Clear Handoffs
Deploy an AI voice assistant that answers consistently, captures the right details, and hands off cleanly to staff or systems. Lyra reduces missed opportunities with configurable scripts, routing rules, and exportable logs.
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