Our Privacy Policy

Last Updated: January 22, 2026. RION (“RION,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our applications, or access our platforms, including but not limited to the RION Nexus client portal and related services (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. We may collect personal information such as your full name, email address, authentication provider information (including Google OAuth), organization or company name, user role, and account identifiers when you register, sign in, or interact with our Services. We may also automatically collect usage and technical information including IP address, browser type, device information, operating system, pages visited, time spent, interaction data, log files, and diagnostic data. We use cookies and similar tracking technologies to maintain authentication sessions, improve performance and user experience, and analyze usage trends, and you may control cookie preferences through your browser settings. We use the information we collect to provide, operate, and maintain our Services, authenticate users, manage accounts, enable secure access to dashboards and portals, improve functionality, communicate with users regarding updates or support, monitor security, prevent fraud or abuse, and comply with legal obligations. We use third-party authentication providers, including Google OAuth, to enable secure sign-in, and when you authenticate through a third-party provider we may receive basic profile information such as your name and email address, but we do not receive or store your passwords and use authentication data solely for account access and security. We do not sell, rent, or trade personal information, but we may share information with trusted service providers who support our operations, to comply with legal requirements or lawful requests, to protect the rights, safety, and security of RION and its users, or in connection with a business transfer, merger, or acquisition, and all third-party partners are required to maintain appropriate confidentiality and security standards. We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no method of transmission or storage is completely secure and we cannot guarantee absolute security. We retain personal information only for as long as necessary to provide our Services, comply with legal and regulatory requirements, resolve disputes, and enforce agreements, and users may request deletion of their account data subject to applicable legal obligations. Depending on your location, you may have rights to access, correct, or delete personal information we hold about you or to object to certain processing activities, and you may exercise these rights by contacting us. Our Services are not intended for individuals under the age of 13 and we do not knowingly collect personal information from children. If you access our Services from outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws, and by using our Services you consent to such transfers. We may update this Privacy Policy from time to time, and any changes will be reflected by updating the “Last Updated” date, with continued use of our Services constituting acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at support@rionsolution.com or visit https://rionsolution.com.